This Privacy Policy explains how JDApex collects, uses, stores, discloses, and protects personal information.
We aim to handle personal information consistently with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
By using our website, submitting a form, using our live chat, booking a call, accessing a client account, communicating with us, or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
JDApex is a sole trader business based in Perth, Western Australia, Australia.
For the purposes of this Privacy Policy:
“JDApex”, “we”, “us”, or “our” refers to JDApex.
“You” or “your” refers to a website visitor, lead, client, client employee, authorised user, customer of a client, or any other person who interacts with our website, systems, communications, or services.
“Website” refers to our website, including https://jdapex.online/home and related pages.
“Services” refers to our marketing, automation, website, funnel, CRM, communication, AI, advertising, review, lead generation, client portal, and related business services.
“Client Customer Data” refers to personal information about our clients’ customers, leads, contacts, prospects, or users that we may process while providing services to a client.
Business details:
Business name: JDApex
ABN: 87 330 271 716
Contact person: Jack Davis
Email: [email protected]
Phone: +61 489 080 017
Website: https://jdapex.online/home
This Privacy Policy applies to personal information collected through or in connection with:
This Privacy Policy is intended to cover both our website operations and our agency service operations.
We may collect personal information directly from you, including:
Our website forms may collect information such as your full name, email, phone number, business name, website, trade or industry, and information about what you need help with.
Our live chat may collect your name, phone number, messages, and related interaction details.
When you visit our website or interact with our digital systems, we may automatically collect technical and usage information, including:
This information may be used to understand website performance, improve user experience, measure marketing effectiveness, detect issues, and improve our services.
We may use cookies, pixels, analytics tools, advertising tags, and similar technologies to operate and improve our website and marketing.
We do not currently run third-party analytics or advertising tracking on our website. If we implement such tools in future, they may help us:
If implemented, these may include tools provided by third-party platforms such as Google, Meta, and similar advertising, analytics, and performance measurement providers, and this Privacy Policy will apply to their use.
You can usually control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of some parts of our website.
We may collect personal information when you:
We may also collect personal information from public business sources, lead research tools, business directories, websites, search results, lead scrapers, and manual research where relevant to business-to-business outreach.
We may use personal information to:
We may send marketing communications by email, SMS, phone, or other channels where permitted by law.
Marketing communications may include information about JDApex services, offers, audits, strategy calls, website services, lead generation, automation, AI tools, review campaigns, and related business services.
You may opt out of marketing communications at any time by using the unsubscribe instructions included in the message or by contacting us directly.
For SMS marketing, messages may include instructions such as “Reply STOP to unsubscribe.”
For email marketing, messages may include unsubscribe instructions such as replying “unsubscribe” or using another provided opt-out method.
We will take reasonable steps to honour unsubscribe requests.
We do not sell personal information.
Our website forms may include a consent checkbox or similar wording allowing JDApex to contact you by phone, email, or SMS about your enquiry, related services, and follow-up communications.
By submitting a form, you confirm that the information you provide is accurate and that you are authorised to provide it.
JDApex may contact Australian businesses using publicly available business contact details, lead research tools, lead scraping tools, manual research, directories, business websites, or other business sources.
Where we send commercial electronic messages, we will take reasonable steps to identify JDApex as the sender and provide an unsubscribe or opt-out method, consistent with the Spam Act 2003 (Cth).
If you do not want to receive further marketing communications from us, you can unsubscribe using the method provided in the message or contact us directly.
Our website may include buttons or links that allow clients or authorised users to access a login area, dashboard, client portal, or related system.
The login area may be operated through third-party software, including HighLevel, LeadConnector, or related white-label platforms under the JDApex brand.
JDApex may create client accounts and provide access to clients and authorised users. Clients may allow their employees, staff, contractors, or authorised representatives to access their account.
Client accounts may allow authorised users to access information such as:
Clients are responsible for deciding which employees or authorised users they permit to access their account and for ensuring those users use the account appropriately.
JDApex uses third-party platforms and service providers to operate parts of its business and provide services.
These may include:
These providers may process personal information on our behalf where reasonably necessary to operate our website, provide services, manage communications, process payments, maintain systems, improve functionality, provide support, or comply with legal obligations.
When providing services to clients, JDApex may process personal information about our clients’ customers, leads, prospects, contacts, or users.
Client Customer Data may include:
We process Client Customer Data to provide services to our clients, including CRM management, automation, lead follow-up, review campaigns, AI tools, communication systems, funnels, website forms, reporting, and marketing-related services.
Clients are responsible for ensuring they have the necessary rights, notices, permissions, and consents to provide Client Customer Data to JDApex and to allow JDApex to process that information for the agreed services.
JDApex will not sell identifiable Client Customer Data.
JDApex may use aggregated or de-identified information to improve its services, systems, reporting, and marketing, but will not use identifiable Client Customer Data for unrelated marketing or AI training without appropriate authority or consent.
JDApex may help clients request feedback and reviews from their customers through email, SMS, forms, funnels, surveys, or other communication methods.
Review and feedback campaigns may collect information such as customer name, contact details, star rating, written feedback, review responses, and related interaction data.
Where review campaigns are used, customers may be given the option to leave a public review and may also be invited to provide private feedback to help the business improve.
JDApex does not sell review response data.
Clients are responsible for ensuring their review campaigns comply with applicable laws, platform rules, and review policies.
JDApex may use AI-powered tools and automation systems to assist with:
JDApex may use AI systems to return missed calls or assist with handling enquiries. Where AI voice agents are used, callers may be informed that they are interacting with an AI system.
JDApex does not record calls unless otherwise stated, agreed, or required for a particular service. Some AI or communication systems may create written summaries, logs, notes, or transcripts depending on the tools used and service settings.
You should not provide sensitive personal information through AI tools, chat tools, forms, or automated systems unless it is necessary.
JDApex may process payments, subscriptions, invoices, and billing through HighLevel, Stripe, or other payment-related service providers.
We may collect and process billing information such as:
JDApex does not store full card details. Card payments are processed by third-party payment providers such as Stripe.
We may retain payment and billing records where required for business, accounting, tax, legal, dispute resolution, or record-keeping purposes.
We may disclose personal information to:
We do not sell personal information.
Some platforms, software providers, cloud services, AI tools, communication systems, analytics tools, advertising platforms, or payment providers we use may store or process information outside Australia.
By using our website, systems, or services, you acknowledge that personal information may be transferred to or processed in countries outside Australia.
Where this occurs, we take reasonable steps to use reputable service providers and protect personal information in accordance with this Privacy Policy.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Security measures may include:
However, no method of internet transmission, electronic storage, or online communication is completely secure. We cannot guarantee absolute security.
Clients and authorised users are responsible for keeping their login details secure, managing access for their employees or authorised users, and notifying JDApex if they suspect unauthorised access.
We retain personal information for as long as reasonably necessary to provide services, manage enquiries, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and operate our business.
As a general guide:
Where information is no longer required, we may delete, de-identify, or securely store it.
You may contact us to request access to, correction of, or deletion of personal information we hold about you.
Requests should be sent by email to:
We may need to verify your identity before processing a request.
In some cases, we may not be able to delete certain information immediately if we need to retain it for legal, accounting, tax, security, dispute resolution, service delivery, or legitimate business purposes.
You may unsubscribe from marketing communications at any time by following the opt-out instructions in the message or contacting us directly.
For SMS, you may be able to reply “STOP” or use another provided opt-out instruction.
For email, you may be able to reply “unsubscribe” or use another provided opt-out method.
We will take reasonable steps to process unsubscribe requests and stop sending marketing communications to unsubscribed contacts.
Unsubscribing from marketing communications may not stop important service-related or transactional communications, such as appointment confirmations, invoices, account notices, security notices, or messages necessary to provide services.
If a data breach occurs that is likely to result in serious harm and we are required to notify affected individuals or the Office of the Australian Information Commissioner (OAIC) under the Notifiable Data Breaches scheme, we will take reasonable steps to comply with those obligations.
Our website, emails, messages, funnels, dashboards, or systems may contain links to third-party websites or platforms.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.
You should review the privacy policies of any third-party websites or platforms you visit or use.
Our website and services are intended for businesses and individuals aged 18 and over.
We do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child without appropriate authority, we will take reasonable steps to delete that information where required.
If you have a concern or complaint about how JDApex has handled your personal information, please contact us first at [email protected] so we can try to resolve it.
We will acknowledge your complaint, investigate it, and respond within a reasonable time.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of our website, systems, or services after changes are posted means you accept the updated Privacy Policy.
If you have questions about this Privacy Policy or how your personal information is handled, you can contact us at:
JDApex
Contact person: Jack Davis
ABN: 87 330 271 716
Email: [email protected]
Phone: +61 489 080 017
Website: https://jdapex.online/home